Troubleshooting Guide: TiviMate EPG Not Working 2024

Technical glitches in apps like TiViMate can hinder our viewing experience. If you’re facing issues with the TiviMate EPG Not Working as expected, fear not! This troubleshooting guide is here to help you resolve those pesky errors and get back to enjoying your favorite IPTV service hassle-free. Let’s dive into the steps you can take to fix the TiViMate EPG issues swiftly and efficiently.

Forcing app update for EPG issue

While forcing an app update may not directly address the EPG issue, following these steps can help identify and resolve underlying issues affecting EPG functionality in TiviMate player.

  1. Check for TiviMate Updates: Ensure that you have the latest version of TiviMate installed on your device. You can check for updates in the Google Play Store (for Android devices) or the respective app store for your device.
  2. Refresh EPG Data: In TiviMate, navigate to the EPG settings and try refreshing the EPG data manually. This option is usually available within the settings menu where you input the EPG source URL.
  3. Verify EPG Source: Double-check the EPG source URL or provider to ensure it is correctly configured in TiviMate. Make sure the URL is accurate and compatible with TiviMate’s supported formats (XMLTV or JTV).
  4. Restart TiviMate: Close the TiviMate app completely and then reopen it. Sometimes, restarting the app can help resolve temporary glitches or issues.
  5. Clear App Cache/Data: Clear the cache and data of the TiviMate app from your device settings. Corrupted data or cache files can sometimes cause issues with EPG loading.
  6. Contact EPG Provider: If the issue persists, reach out to your EPG provider or IPTV service for assistance. They may be experiencing server issues or can provide guidance on troubleshooting steps specific to their service.
  7. Community Forums: Consider visiting TiviMate’s community forums or support channels. Other users may have encountered similar issues and could provide helpful advice or solutions.

Steps to clear Tivimate cache

To clear the cache in TiviMate app, follow these steps:

  1. Open TiviMate: Launch the TiviMate app on your device.
  2. Navigate to Settings: Click on the gear icon or navigate to the settings menu within TiviMate. This is usually located in the top-right corner of the screen.
  3. Access Application Settings: In the settings menu, locate and select “Application” or “App Settings.” This option may vary depending on your device and version of TiviMate.
  4. Clear Cache: Within the Application settings, you should see an option to clear the cache. It may be labeled as “Clear Cache” or “Clear Data.” Select this option.
  5. Confirm: A confirmation prompt may appear, asking if you’re sure you want to clear the cache. Confirm your selection to proceed.
  6. Wait for Process to Complete: The cache clearing process may take a few moments to complete. Wait for the process to finish.
  7. Restart TiviMate: After clearing the cache, exit the settings menu and restart TiviMate. This ensures that any changes take effect.

Once you’ve completed these steps, the cache in TiviMate player should be cleared. This can help resolve various issues and improve the app’s performance.

Checking EPG source settings in TiviMate

By following these steps, you can check and adjust the EPG source settings in TiviMate player to ensure that your program guide data is correctly configured and up to date:

TiviMate EPG Not Working

  1. Open TiviMate: Launch the TiviMate app on your device.
  2. Navigate to Settings: Click on the gear icon or navigate to the settings menu within TiviMate. This is typically located in the top-right corner of the screen.
  3. Access EPG Settings: In the settings menu, look for an option related to “EPG” or “Electronic Program Guide.” This option may be listed under “General” settings or in a separate category.
  4. Verify EPG Source URL: Within the EPG settings, you should see a field where you can enter the EPG source URL or XML file link. This is where you configure the source of your EPG data.
  5. Review EPG Source: Check the EPG source URL to ensure it is correct and properly formatted. Make sure it matches the URL provided by your IPTV service provider or EPG service.
  6. Make Adjustments (if needed): If the EPG source URL needs to be adjusted or updated, you can edit the URL in the appropriate field. Be sure to enter the correct URL and save your changes.
  7. Save Settings: After verifying or making adjustments to the EPG source settings, save your changes to apply the new configuration.
  8. Refresh EPG Data: Once you’ve saved the settings, you may have the option to manually refresh the EPG data. Look for an option to “Refresh EPG” or “Update EPG” within the settings menu and select it to load the latest program guide information.

I hope this troubleshooting guide has helped you resolve any issues you were experiencing with TiviMate EPG. If you found this information helpful, please share it with others who may be facing similar problems. And if you have any other questions or topics you’d like us to cover in future guides, feel free to let us know in the comments below. Thank you for reading!

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